Kenya has unveiled its National E-Commerce Strategy, a collaborative initiative involving the government, private sector stakeholders, and industry experts. This strategic move aims to streamline the rapidly expanding e-commerce sector in response to the flourishing digital economy.
The National E-Commerce Strategy reflects Kenya’s commitment to becoming a regional hub for e-commerce, positioning it as a catalyst for domestic and export trade to enhance income generation, employment creation, and poverty reduction.
Eliud Owalo, Cabinet Secretary for Information, Communication, and the Digital Economy, highlighted during the launch in Nairobi that the strategy is designed to transform Kenya into a regional e-commerce hub. He emphasized that the initiative seeks to facilitate access to global markets for Kenyan goods and services, particularly for Micro, Small, and Medium Enterprises (MSMEs), by leveraging e-commerce.
Owalo underscored Kenya’s solid foundation for e-commerce development, citing government-provided free Wi-Fi hotspots and robust mobile money transfer services. This groundbreaking initiative is set to revolutionize digital trade by fostering innovation, inclusivity, and economic growth.
The strategy is built on four pillars: Overhauling legal and regulatory frameworks, optimizing payment accessibility, refining trade logistics for seamless e-commerce fulfillment, and upholding standards for data privacy, protection, and consumer rights.
Moreover, the strategy encompasses efforts to enhance digital skills among the Kenyan workforce and entrepreneurs, while also focusing on upgrading internet connectivity and e-commerce-related infrastructure nationwide. The comprehensive approach aims to position Kenya at the forefront of the digital commerce landscape in the region.