Telkom closes all stores countrywide until further notice

Telkom has joined MTN and Vodacom in shutting stores in violence-torn KwaZulu-Natal, and has now decided to close its outlets countrywide until further notice as a precautionary measure.

“Please note that from 13 July, all Telkom stores across the country will be closed until the situation can be assessed fully and it can be established that it is completely safe to resume business activities,” the company said in a statement.

Telkom encouraged its customers to use digital self-service channels, including its smartphone app.

“Telkom understands that customers will be relying on their connectivity during this time more than ever and we have therefore put a range of plans in place to ensure network availability and stability,” it said.

“The company remains steadfast in ensuring that its connectivity services remain up throughout and as such all essential and necessary services will be running, managed and improved as needed.”

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