Telecoms services provider Liquid Telecom Zimbabwe, has provided financial support, expertise and technology for a dedicated national toll-free ‘2023’ helpline and call centre recently launched by Zimbabwean President Emmerson Mnangagwa to support citizens, and especially the most vulnerable and isolated during the COVID-19 pandemic.
According to the company, the toll-free ‘2023’ helpline is available 24 hours a day, seven days a week providing the nation with reliable and up-to-date knowledge about COVID-19, while also safeguarding them against a backdrop of increasing fake news and misinformation.
The company added that anyone using the helpline will have access to accurate information, including COVID-19 prevention measures, recognising and managing symptoms and how to self-isolate.
Wellington Makamure, CEO, Liquid Telecom Southern Africa, said: “Liquid Telecom has quickly and effectively responded to the ‘COVID-19 Zimbabwe National Preparedness and Response Plan’ (NPRP) announced by President Mnangagwa on 19 March calling on companies to contribute to the national cause.”
Makamure said maintaining connectivity is an essential requirement in responding to a crisis that has disrupted people’s routines and daily lives inconceivably. “Reliable, up-to-date information, provided by qualified experts at the end of the national toll-free ‘2023’ helpline is vital as the government continues to provide support, especially to the most vulnerable in light of the pandemic,” he added.
Liquid Telecom Zimbabwe established the national toll-free ‘2023’ helpline and call centre in partnership with Innscor Africa and Kamba Technologies.
