HP boosts service partners’ businesses with ServiceONE specialisation


Technology powerhouse HP has extended its ‘Always On Support’ with a new partnering model after it unveiled the HP ServiceONE a new specialisation within the umbrella HP Preferred Partner programme.

The new specialisation, said the company, expands sales and service delivery opportunities for partners to drive business growth and increase profitability. In addition, the vendor said that HP ServiceONE enables partners to significantly expand their technology services portfolio or offer co-branded services with HP. According to HP, partners can take advantage of HP’s redesigned rewards scheme, as well as life-cycle support metrics to further increase revenue opportunities and reduce risk.

Ryan D’Souza, Technology Services director, HP Middle East said: “Partners want to boost their bottom line by delivering innovative services that address every customer need, whether it’s datacentre design or everyday support. With ServiceONE, HP is expanding partners’ business opportunities by enabling them to deliver high-value services while capitalising on HP sales, technical and marketing resources.”

HP has also streamlined the services programme to simplify contracts and reward metrics for channel partners. Under the new offering, HP offers two categories: ServiceONE Specialist and ServiceONE Expert. The vendor said partners will be able to grow their services business through exclusive rebates, discounts and management tools.

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