Cloud23, an enterprise software management firm launched in Delaware, USA, in 2021 by globally recognised technology executive Ram Ramakrishnan, reports significant growth and influence in the southern African market since its 2022 expansion.
In the past year, Cloud23 saw an 80 percent surge in its African customer base, expanding its global workforce to 135 employees and contractors. Its growth in the region extends in South Africa and to Botswana, Uganda, Zimbabwe, and Mauritius.
Cloud23 mainly helps financial services organisations to manage and optimise their operations through Salesforce and AWS platforms. The expansion of the Salesforce economy in South Africa has been instrumental to Cloud23’s regional development. Projections indicate that Salesforce and its ecosystem could create an estimated 5,240 jobs and contribute USD 2.1 billion in new business revenue in South Africa from 2018 to 2024. This stands testament to Cloud23’s distinction as one of the country’s fastest-growing Salesforce Consulting partners, having secured over 200 accreditations.
Ramakrishnan expressed his enthusiasm for the company’s achievements, stating, “The feedback we have received from within Africa and beyond has been encouraging. Our focus on offering enterprise software management services with efficiency and cost-effectiveness, comparable to that of global leaders, has contributed to notable growth in a short period. We maintain our dedication to developing African talent as part of our ongoing commitment to add value to businesses around the world.”
In many case studies, Cloud23 has offered services at rates 40 percentage less than the usual market rate. Among its growing client list are notable firms such as the Standard Bank Group and Stanbic.
To accommodate the increased demand for their services, Cloud23 has established offices in Johannesburg and Cape Town and now employs 57 staff members and contractors throughout Africa. The company continues to actively recruit local and pan-African talent, which it views as a significant resource for the sector globally.
