South Africa-based IT distributor Axiz, has allayed partner concerns amid the COVID-19 pandemic and stated that it is working closely with various technology vendors to minimise disruption to the supply chain and partner businesses.
The distributor which distributes IT products and solutions from brands like Cisco, Aruba, HP Inc, HPE, Dell, Lenovo, VMware, Oracle, Infoblox, Rocket, Solarwinds, Micro Focus and Citrix, said it has undertaken steps to lessen any challenges in the IT supply chain
“As the world continues to steer through the disruption of COVID-19, I wanted to reach out to you to make sure you know that at Axiz we remain committed to servicing and supporting your business throughout this uncertainty,” said Craig Brunsden in a blog post. “Given the mutual dependence our organisations have, I wanted to highlight some of the steps Axiz is undertaking to address the circumstances. We are closely monitoring developments relating to the global COVID-19 pandemic and implemented several best practices at all of our sites across Southern Africa.
Brunsden said Axiz remains open for business and operational. “We have seen disruptions to the supply chain, but these vary by vendor and even by product line. We are working with all our vendors to limit the impact on our channel where possible. We are actively promoting the use of digital technologies for ongoing engagement and collaboration with your business,” he added. “Please continue engaging with your account managers and our product teams for all your business requirements. Should there be anything we can assist with to limit the impact on projects or your customers, please reach out to the teams, the executives or me directly. We acknowledge that business unusual is now the new normal.
He pointed out that Axiz realises that your partner organisations may have implemented comparable responses to COVID-19. “Axiz will ensure that we respect and accommodate any policy changes you have implemented in your organisations. Our office workers, warehousing and logistics operations remain fully operational and alternative business continuity plans are in place should the need arise,” he said.
On March 23, 2020, South African President Cyril Ramaphosa declared a lockdown for 21 days from midnight on Thursday. Ramaphosa said the National Command Team on the coronavirus felt this was a necessary step to contain the spread of global pandemic.