Westcon-Comstor has unveiled significant upgrades to its Microsoft Advanced Support Services portfolio, designed to empower its Southern Africa partners. These enhancements introduce a suite of new assessments aimed at delivering actionable insights, optimising customer environments, and reinforcing partners’ roles as trusted technology advisors.
As the only distributor offering 24/7 advanced technical support for Microsoft Azure and M365, Westcon-Comstor continues to set the benchmark for strategic, partner-focused solutions.
Westcon-Comstor’s enhanced Advanced Support Services now include a range of specialised assessments tailored to address key challenges in cost management, security, and digital transformation:
Microsoft Application Modernisation Assessment: Helps partners identify modernisation opportunities, enhance scalability, and align applications with cloud-readiness objectives.
Copilot Optimisation Assessment: Evaluates infrastructure and security readiness to support AI-powered solutions, ensuring compliance and operational efficiency.
M365 Tenant Assessment: Strengthens identity and access management while enhancing security measures and compliance readiness.
Azure Tenant Assessment: Provides insights into cost-saving strategies, performance optimisation, and advanced security enhancements.
Partner Centre Assessment: Assists partners in aligning with Microsoft’s AI Cloud Partner Program, unlocking new avenues for growth.
These assessments equip Microsoft partners with the intelligence needed to drive meaningful improvements in customer environments while maximising operational efficiency.
By leveraging Westcon-Comstor’s upgraded services, Microsoft partners gain access to an array of tools designed to streamline operations and foster business growth. Key benefits include:
24/7 Advanced Technical Support: Ensures rapid resolution of complex technical issues, minimising downtime and enhancing customer satisfaction.
Proactive Monitoring and Optimisation: Identifies potential issues early to prevent disruptions and improve cloud performance.
White-Labelled Services: Allows partners to deliver expert support under their own brand, strengthening customer relationships and trust.
“We’ve carefully designed our services to address the evolving needs of our partners,” says Michelle Themelis, Microsoft Business Lead at Westcon-Comstor Sub-Saharan Africa. “Our new assessments and proactive support strategies enable partners to unlock new opportunities, optimise operations, and enhance security for their customers.”
Guiding Cloud Transformation with Microsoft’s Cloud Adoption Framework
Westcon-Comstor continues to empower partners with the Microsoft Cloud Adoption Framework (CAF), a structured approach that ensures smooth cloud migrations, strong governance, and operational excellence. By leveraging CAF, partners can deliver secure, scalable, and future-ready cloud solutions that align with both business and technical strategies.
Commitment to Innovation and Partner Enablement
Westcon-Comstor’s expanded Advanced Support Services highlight its ongoing commitment to innovation and partner enablement. With tailored assessments, proactive technical support, and deep cloud expertise, the distributor is positioning Microsoft partners as leaders in digital transformation.
“Managing Azure and M365 environments has never been more efficient,” concludes Themelis. “Our advanced support and assessments empower partners to optimise costs, enhance security, and deliver scalable solutions that evolve with customer needs.”
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