Numerous Gmail users have reported issues with accessing the email service on Friday morning.
The global and South African Gmail Downdetector pages showed steep increases in reports of issues from around 10:30.
Several Twitter users across Europe, the UK, and Japan have also reported problems accessing the service.
Many users said that they received error messages while trying to log into the mobile app. Those who managed to log in, were unable to send emails.
Some suggested the problem was with Gmail’s IMAP servers and SMTP servers, while the web interface was accessible for them.
Several Gmail and Gmail Workspaces users could access their account, but were not receiving any emails sent to their address.
For others, however, the Gmail website was completely inaccessible.
At the time of publication, Google had not acknowledged any issues and stated its Workspace Status Dashboard was not showing any problems.
MyBroadband also observed erratic behaviour on Google Analytics, Google’s web analytics services that tracks and reports website traffic.
We contacted Google for comment on the issues but did not receive feedback by the time of publication.
The graphs below show the increase in reports on Downdetector of issues experienced on Google and Gmail services in South Africa on Friday morning.
Update: The Google Workspace Status Dashboard has been updated with a notice that the company was investigating reports of issues accessing Gmail, Google Calendar, Google Chat and Google Meet.
However, it did not address the fact that the issue was being experienced outside of Europe.
“We are investigating an issue which is affecting some users in Europe affecting their ability to access some services,” it stated. “We will provide more information shortly.”
Main Image: MyBroadband
