Emirates has launched Emirates Courier Express, an end-to-end delivery solution that they believe will redefine the global express delivery experience.
Emirates worked with various global customers to pilot and finesse the service, with the goal to make it as fast, reliable and flexible as possible, before launching to market.
Over the last year, Emirates Courier Express transported several thousands of packages from the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa and the UK.
The average delivery time achieved in the trials was less than 48 hours, resulting with Emirates Courier Express now open for business.
Badr Abbas, Divisional Senior Vice President, Emirates SkyCargo comments that, “Emirates Courier Express is an evolution in how we move goods across the globe, at speed and at scale. Building on our world-class and well-established infrastructure, and reimagining traditional logistics processes where necessary, this innovative solution does not just meet the Emirates Gold Standard of reliability and excellence but sets a new benchmark for what’s possible.
Courier Distribution Model Reimagined
Traditionally, cross-border delivery is managed via a global hub-and-spoke model, with a package making multiple stops before arriving at its end destination. Emirates Courier Express has broken this mould.
As with passengers, packages will travel from origin to destination directly, leveraging the breadth of Emirates’ vast global network and extensive flight frequencies. This approach significantly reduces time in transit, reduces package handling and offers Emirates Courier Express customers’ a competitive edge in getting their goods to end users.
Direct connectivity is matched with different service levels, ranging from next day urgent delivery to a two-day Premium service, along with a pipeline of innovative new products.
Expansion of Service Planned
At launch, Emirates Courier Express will be active and available in seven markets, however the potential network growth is unlimited: wherever Emirates flies, Emirates Courier Express can deliver. and Expansion to other markets is being planned.
The service offers reliable and integrated cross border network of partners to manage the customs clearance and first and last mile transportation, the solution delivers door-to-door. This integration into the airline’s existing infrastructure allows Emirates Courier Express to handle volume fluctuations from seasonal spikes while maintaining cost stability
This seamless integration also enables Emirates Courier Express to provide bespoke and tailored solutions, whether transporting fashion and mobile phones or the most critical medical equipment. A team of dedicated specialists provide niche segment solutions, facilitated by the airline’s extensive freight and logistics infrastructure, including cool chain capacity, allowing the transportation of specialist or sensitive products from launch.
Prioritising ease of business, Emirates Courier Express’ is entirely digital, with a purpose-built tech platform integrating directly into customer software and supports additional bespoke shipping solutions. Advanced tracking systems, real-time updates, and seamless integration, ensures complete efficiency, reliability, quality, and transparency from collection to delivery across the world.
