Volvo South Africa has issued a safety recall for three of its vehicle models, which were sold in the domestic market between January 2023 and October 2024.
This recall affects a total of 109 vehicles that were distributed nationwide.
The National Consumer Commission (NCC) was officially notified of the recall by Volvo South Africa, which has assured consumers that the necessary steps are being taken to address the issues identified.
The recall comes after Volvo South Africa discovered potential safety concerns with specific models of their vehicles.
According to Prudence Moilwa, the Head of Compliance at the NCC, consumers who own the affected vehicles should remain calm and promptly return their cars to Volvo for the required repairs.
She emphasised the importance of addressing the recall swiftly to ensure the safety of all drivers and passengers.
The recall was officially reported to the NCC on 31 January 2025, and it affects three specific models of Volvo vehicles. These models are:
- XC90 (January 2023 model)
- XC90 (October 2024 model)
- XC40 MY2024 (January 2024 model)
Volvo South Africa’s internal investigation revealed that there are several issues affecting these models, each of which poses a potential safety risk.
The company is taking immediate action to address the problems, and has issued instructions for owners to return their vehicles to authorised dealerships for repairs.
Issues Identified with Affected Models
- XC90 (January 2023 Model)
The first issue affects the XC90 model that was made available for sale on 20 January 2023. According to Volvo Car South Africa, a software malfunction has been detected in the brake control module. This fault, though rare, could result in a loss of braking support, which may significantly affect the vehicle’s braking performance.. - XC90 (October 2024 Model)
The second recall pertains to the XC90 model that was sold on 29 October 2024. The issue here lies with a rod that connects the brake pedal to the brake booster. In certain cases, this rod may not have been assembled in accordance with Volvo’s manufacturing specifications. If the rod becomes detached, the brake pedal could fail to function properly, rendering the vehicle unsafe to drive. - XC40 MY2024 (January 2024 Model)
The third recall concerns the XC40 MY2024 model, which was made available for sale on 24 January 2024. This issue relates to the vehicle’s turn indicator system. In rare instances, the left rear turn indicator may stop functioning temporarily.
Volvo’s Response and Consumer Guidance
Volvo South Africa has reassured affected customers that it is committed to resolving these safety concerns swiftly and thoroughly. Consumers who own any of the affected models are being urged to contact Volvo Car South Africa directly for further instructions. The company has promised to repair the vehicles free of charge and ensure that all issues are rectified in accordance with the highest safety standards.
Volvo has also communicated that it will be working closely with authorized service centers to expedite the recall process. Customers are advised to return their vehicles to the nearest Volvo dealership as soon as possible for an inspection and necessary repairs.
Prudence Moilwa from the NCC also emphasised the importance of staying informed and taking proactive steps in light of the recall. She reassured the public that such recalls are a normal part of vehicle safety measures and are designed to protect consumers from potential risks. The NCC continues to monitor the situation closely to ensure that Volvo adheres to all regulations and that affected consumers are treated fairly.
Read more stories of recalled vehicles HERE
