MultiChoice, the South African pay-TV giant, has reported a substantial annual loss of USD 217 million (ZAR 4 billion) on revenues of USD 3 billion (ZAR 56 billion). The loss, driven by macroeconomic challenges, has shareholders contemplating whether ownership by Canal+ might offer a lifeline.
In crucial markets like Nigeria and Ghana, economic downturns have significantly impacted consumer spending power, leading to a reduction in active subscribers. In Nigeria, the number of active subscribers dropped by 1.2 million to 8.1 million, decreasing the country’s revenue contribution to MultiChoice’s Rest of Africa segment from 44% to 35%. Additionally, the group faced remittance losses of USD 59 million due to foreign exchange market volatility, although this was an improvement from the USD 132 million loss reported in FY 2023. The company noted that “mass-market customers in countries like Nigeria had to prioritize basic necessities over entertainment.”
The fiscal year 2024 (FY24) was particularly challenging for MultiChoice’s Rest of Africa segment, which encompasses all markets outside South Africa. The company navigated the toughest macroeconomic conditions since 2016. Even in South Africa, where the business showed resilience, active customers declined by 5%, ending the year with 7.6 million subscribers. Consistent load shedding (scheduled power outages) deterred customers without backup power from subscribing, due to concerns about being able to watch TV.
Premium customers, including those subscribed to Premium and Compact Plus packages, decreased by 8% across all markets, while the mass market tier saw a 2% drop. Despite implementing cost-saving measures—such as reducing decoder subsidies and achieving USD 103.2 million (ZAR 1.9 billion) in cost savings—MultiChoice could not overcome the economic difficulties of its operating markets.
These financial results are unlikely to impress investors, highlighting the challenging operating environment for MultiChoice. The ongoing economic pressures and subscriber declines underscore the need for strategic adjustments, possibly including the consideration of ownership by Canal+ to stabilize and potentially improve the company’s financial health.
MultiChoice’s performance in FY24 reflects the harsh economic realities faced in its key markets, with significant challenges both within and outside South Africa. The future will depend on how effectively the company can navigate these economic conditions and adapt its strategies to sustain growth and investor confidence.
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