Speech recognition and artificial intelligence (AI) software maker Nuance Communications, has launched Dragon Ambient eXperience (DAX) solution for telehealth in response to the overwhelming increase in virtual visits sparked by the COVID-19 global pandemic.
Working in tandem with electronic health record (EHR) systems, the Nuance DAX solution revolutionises the physician-patient experience by securely capturing and contextualising physician-patient conversations and powering virtual exams where clinical documentation writes itself. With the Nuance DAX solution, physicians can be onboarded and trained remotely, capture patient encounters securely, and automatically create clinical notes as a part of their telehealth visits.
Designed by Nuance and Microsoft, the Nuance DAX solution is built on decades of healthcare experience, in-depth research investments in conversational AI, and enterprise-focused cloud services. Nuance DAX leverages and extends the proven power of Nuance Dragon Medical, already relied upon by over 500,000 physicians globally, with the latest advancements in ambient sensing technology and AI to create a fully voice-enabled and ambient exam environment for both physical and virtual visits.
“Making it easier to document patient care from virtually anywhere has been our mission for decades, and it’s even more important today,” said Joe Petro, CTO, Nuance. “We are committed to helping our customers who are literally on the front lines of a global effort to battle a pandemic and care for patients. That means accelerating innovation – with the use of Nuance DAX for telehealth – is essential to meet these demands now and as we eventually reach a new normal.”
The Nuance DAX solution securely listens to the physician-patient encounter and documents care automatically across any setting, physical or virtual. In addition, it supports primary care, urgent care, in addition to a rapidly expanding list of ambulatory specialties.
